The Staten Island Workforce1 Career Center is partnering with Kohl's to find qualified candidates for a Sales Associate in Staten Island, NY. Kohl's is a leading retail company committed to providing customers with an engaging shopping experience through quality products, value, and exceptional service. Kohl's values teamwork, integrity, and inclusion while supporting associates in creating welcoming stores and positive customer experiences.

The Sales Associate provides friendly, professional customer service and supports daily store operations. This role assists customers with questions and shopping needs, processes purchases accurately, and operates the point-of-sale system. Sales Associates also support merchandise stocking and replenishment while helping maintain a clean, organized, and presentable store environment.

This position is located in Staten Island, New York.

• Greet customers, offer assistance, and provide excellent customer service.
• Operate the point-of-sale (POS) system and process transactions accurately using various forms of payment.
• Promote company programs, including loyalty and credit initiatives, in accordance with company standards.
• Maintain accuracy in inventory processes, merchandise handling, and point-of-sale procedures.
• Assist with daily store operations, including register balancing, replenishing supplies, and maintaining an organized work area.
• Support and train new team members on service standards, procedures, and company expectations.
• Follow company policies, safety guidelines, and operational standards while working collaboratively with the team.
• Perform stocking duties and other responsibilities as assigned by leadership.

• Must have at least 6 months to 1 year of experience in a retail, cashier, customer service, or other customer-facing role.
• Experience operating a point-of-sale (POS) system and handling cash and credit card transactions.
• Experience assisting customers, resolving customer inquiries, stocking merchandise, and working in a fast-paced team environment.
• Excellent customer service and communication skills.
• Must be dependable with a strong work ethic and the ability to work effectively as part of a team.
• Flexible availability, including days, evenings, weekends, and holidays.