The Staten Island Workforce1 Career Center is partnering with Community Agency for Senior Citizens (CASC) to find qualified candidates for Care Manager position in Staten Island, NY. Community Agency for Senior Citizens (CASC) is a nonprofit organization dedicated to helping older adults remain safely and independently in their homes and communities. Through case management and supportive services, CASC works to identify client needs, connect individuals with resources, and improve quality of life for seniors across Staten Island.

The Care Manager provides case management services to adults age 60 and older by identifying client needs and service preferences. The role works with clients and, when appropriate, their families to develop, implement, and oversee individualized care plans based on mutually agreed-upon goals. Care Managers connect clients with community services, provide benefits and entitlement counseling, advocate for client needs, and support access to appropriate services.

This position is located in Staten Island, NY.

• Conduct assessments for program clients.
• Develop individualized care plans based on client needs and preferences.
• Authorize eligible home care, housekeeping, and home-delivered meal services with program supervisor approval.
• Establish community service linkages and make appropriate referrals.
• Provide benefits and entitlement counseling and assist with applications and follow-up.
• Advocate for clients and support their service needs.
• Maintain accurate case records and required statistical documentation.
• Assist with intake activities, assigned program calls, and other program activities.

• Bachelor's degree (BSW, BS, or BA) required.
• Minimum of 1 year working in a social service organization.
• Proficiency in Microsoft Word and Excel required.
• Experience using the Department of the Aging VIVE database preferred.
• Experience providing direct services to older adults preferred.
• Detail-oriented, organized, self-motivated, and strong problem-solving skills.
• Ability to manage time effectively, meet deadlines, and work under pressure.
• Fluency in a second language is a plus.