The Staten Island Workforce1 Career Center is partnering with Krispy Kreme to find qualified candidates for a Shift Supervisor position in Staten Island, New York. Krispy Kreme is a global doughnut and coffee company known for its fresh, high-quality products and exceptional customer service. The company is committed to creating joyful experiences for customers while fostering a supportive, team-oriented workplace culture. Employees have opportunities for growth, training, and career advancement in an environment that values integrity, teamwork, and operational excellence.

The Shift Supervisor oversees daily shop operations during assigned shifts, ensuring efficient production, outstanding customer service, food safety compliance, and team performance. The supervisor works closely with store leadership to maintain Krispy Kreme's operational and quality standards.

This position is located in Staten Island, New York 10314.

• Lead day-to-day shop operations during assigned shifts.
• Manage the flow of service to support safety, cleanliness, quality, and speed.
• Help build a high-performing team of hourly Team Members.
• Assist with scheduling activities.
• Assist with onboarding new team members.
• Support training efforts for team members.
• Assist with shop tours.
• Provide exceptional customer service and foster an inclusive environment.

• 2 years of shift supervisory experience required.
• Strong leadership and supervisory abilities.
• Excellent customer service and communication skills.
• Ability to train, coach, and motivate team members.
• Experience managing multiple tasks in a fast-paced environment.
• Problem-solving and conflict-resolution skills.
• Cash handling and POS system proficiency.
• Knowledge of food safety, sanitation, and workplace safety standards.