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Customer Service Representative

Location US-NY-Flushing
ID 2026-1203
Category
Call Center & Customer Service
Position Type
Full-Time
Employer
Charter Communications, Inc.

Company Overview

Charter has merged with Time Warner Cable and Bright House Networks to become the fastest growing TV, Internet and voice provider. Welcome to Spectrum. We provide Spectrum TV, Internet and Voice services to more than 24 million customers, from New York to California to Florida. As the second largest cable company in America, we have over 90,000 employees working every day to deliver the highest-quality products, more value and better service.

Position Overview

Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer serviceAttentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Representative – Video Repair may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.

Key Responsibilities

It's about building relationships and turning the knowledge you gain in training into customer service wins. Video Repair Representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You’ll have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers’ sense of urgency will help you create a satisfying customer experience.
It’s all about learning and growing.

Pay Range

USD $20.00 - USD $20.00 /Hr.

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Workforce1 is working with the employer to fulfill their staffing needs for this position. Please note that all applicants must first be screened by Workforce1 staff to confirm eligibility before being referred to an employer. A staff member will be contacting you to discuss more information.

 

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Veterans and their spouses are encouraged to apply.