Position Title: Sales and Café Associate
# of Commitments: 2
Salary/Hourly Wage: $20.00
F/T or P/T: Both
Shifts available: Multiple
- Deliver exceptional customer service and achieving quality sales.
- Engage customers with friendly, energetic communication that aligns with Dylan’s Candy Bar brand standards.
- Restock and recover the sales floor to support visual merchandising standards and create an engaging shopping environment. While also making sure the store is clean, organized and inviting
Accurately handle cash register transactions, ensuring correct procedures for sales, returns, and exchanges.
Greet guests warmly, creating a fun and welcoming atmosphere that reflects Dylan’s Candy Bar experience.
Stay up to date with all café policies and procedures, maintaining operational excellence.
Assist with special projects, including in-store and off-site events, PR opportunities, and brand activations.
Must be able to lift to 30lbs as well as climb stairs to and from the stockroom
Position Title: Visual Merchandising Manager
Hourly Wage: $23.00
F/T or P/T: Full – Expected to work an opening or closing shift
DESCRIPTION
The Visual Merchandising Manager is responsible for ensuring the best possible retail experience by executing and maintaining store visual merchandising, displays and fixture layouts. This role plays a key part in protecting brand standards, ensuring consistency and enhancing customer engagement through well-planned merchandising strategies. As a point of contact in the store, you'll play a key role in engaging customers, sharing your passion for our products, and creating moments of joy. Your responsibilities will include driving sales, maintaining brand standards, and upholding company policies to ensure a seamless, fun, and vibrant shopping environment.
RESPONSIBILITIES
Visual Merchandising & Display Execution:
- Execute and maintain all store visual merchandising, display presentations, and fixture layouts according to directives from the Manager of Visual Merchandising Design. Ensuring proper display quantities and stock levels, while reporting any inventory discrepancies
- Conduct regular perimeter checks, refresh merchandising materials, and handle tools and equipment carefully to avoid fixture damage.
- Collaborate on window displays, in-store setups, and store design installations, working closely with external vendors when required.
Store Operations & Traffic Management:
- Follow all merchandising guidelines and utilize digital platforms like Airtable, Dropbox, and Candy Dish to provide feedback, upload documentation, and ensure task completion.
- Accurately handle cash register transactions, ensuring correct procedures for sales, returns, and exchanges.
- Adhere to all local, city, and state health food standards, ensuring a safe and clean environment for customers and staff.
Oversee the sales floor, ensuring cleanliness, organization, and optimal product presentation.
Assist with special projects, including in-store and off-site events, PR opportunities, and brand activations.
Drive Sales & Customer Experience:
- Exceed individual KPI goals by delivering exceptional customer service and achieving quality sales.
- Demonstrate in-depth knowledge of Dylan’s Candy Bar’s heritage, products, and café offerings, sharing insights to enhance customer experience.
- Highlight current and upcoming in-store promotions and events, encouraging customer participation.