Dave & Buster's Entertainment, Inc. is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's location has a full-service restaurant, full bar, and a video arcade.

The Host/Hostess is responsible for creating a welcoming first impression for guests by greeting and seating them in a friendly and efficient manner. This role manages wait times, coordinates seating flow, and supports overall guest satisfaction in a fast-paced, entertainment-driven environment.

• Greet guests promptly and warmly upon arrival

• Manage waitlists and provide accurate wait time estimates

• Seat guests efficiently while balancing server sections

• Maintain cleanliness and organization of the host stand and entrance area

• Answer phones and assist with guest inquiries

• Communicate effectively with servers and management regarding seating and guest needs

• Assist with crowd control during peak hours

• Provide menus and inform guests of specials or promotions

• Support overall guest experience from arrival to departure

• Strong communication and interpersonal skills

• Friendly, outgoing, and professional demeanor

• Ability to work in a fast-paced, high-volume environment

• Strong organizational and multitasking skills

• Ability to stand and walk for extended periods

• Reliable attendance and punctuality

• Availability to work flexible hours, including nights, weekends, and holidays

• Previous experience in a host, customer service, or hospitality role

• Familiarity with reservation or waitlist systems