Heartshare is a human services agency that steps up and steps in for those who society has too often overlooked and ignored. Staff at every level of the organization play a crucial role in helping to support those we assist. Together, we help children and adults across New York City learn, heal, grow, and thrive. We are seeking team members who want to contribute to the betterment of society — individuals who believe that everyone deserves a voice and a chance. Heartshare employees help give the people in our programs that loudspeaker and that doorway to a better future.

The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individual’s services, goals and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is directly responsible for the individual’s overall physical and emotional well-being.

This position is located in Staten Island, NY. 

• Support individuals in achieving their personal goals and outcomes through daily activities, skill development, and community engagement.
• Assist individuals with daily living activities, including personal care, meal preparation, behavioral support, and recreational activities as needed.
• Promote community inclusion by encouraging social interaction, independence, and relationship-building with peers, coworkers, and community members.
• Transport individuals or assist them with public transportation to appointments, activities, and community outings.
• Maintain accurate and timely documentation related to medical, behavioral, and service plans while ensuring compliance with agency, state, and federal regulations.
• Provide individualized supervision and ensure a safe, clean, and supportive environment for all individuals served.
• Communicate professionally with families, advocates, service providers, and team members to support individuals’ overall well-being.
• Maintain required certifications (AMAP, CPR/First Aid, SCIP) and adhere to confidentiality, HIPAA, and incident reporting policies at all times.

• High School Diploma, GED or CNA (Certified Nursing Assistant) strongly preferred but not required.
• One year or more experience working with individuals with developmental disabilities preferred.
• Valid NYS driver's license preferred but not required.