Fedcap NYC Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer-based training, job placement, and post placement supports. Fedcap NYC Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.           

The Administrative Assistant provides administrative and reception support for the WeCARE program, helping manage daily operations in a fast-paced, high-volume office environment. The role includes greeting participants, answering calls, and directing inquiries while ensuring participants understand program processes and requirements. Responsibilities also include scheduling appointments, conducting outreach to individuals who miss appointments, and maintaining accurate participant records and documentation. The position requires regular data entry, report review, and scanning of documents into computerized systems to support program operations.

Required Competencies

• Highly organized and detail oriented.
• Strong verbal and interpersonal communication skills.
• Ability to maintain confidentiality and work effectively with diverse populations.
• Patience and sensitivity when working with individuals with disabilities.
• Computer literate with the ability to enter data into specialized databases.
• Ability to take direction from multiple supervisors and work independently.